Terms and Conditions

 

Writers of the West Last Updated: [Month DD, 2026]

1. Acceptance of Terms

Welcome to Writers of the West (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please stop using our website.

Paid services are governed by the signed Service Agreement and, where applicable, the signed NDA (together, the “Project Agreement”). These Terms apply to your use of our website and communication channels. They do not amend a Project Agreement.

2. Changes to Terms

We may update these Terms from time to time and will change the “Last Updated” date when we do. Changes apply going forward only. They never change a signed Project Agreement. Any change to a Project Agreement, including scope, fees, or timeline, must be made in writing and approved by both parties. Continued use of our website after an update means you accept the updated Terms for website use.

3. Order of Priority

If documents conflict, the following order applies:

1. The signed Project Agreement, including written amendments.
2. The signed NDA.
3. These Terms.
4. Package descriptions, marketing materials, and other website content.

The signed Project Agreement is the entire agreement for your project and supersedes earlier discussions.

4. Description of Services

We offer book writing, editing, publishing, and marketing services. The exact Services for your project are the ones listed in the Scope of Services of your signed Project Agreement. Services not listed there are not part of your project unless added in writing.

5. Intellectual Property and Ownership

Our website. All content on our website, including text, graphics, logos, and trademarks, is the property of Writers of the West or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, redistribute, or otherwise exploit it without our prior written permission.

Your work belongs to you from day one. From the moment work is created for your project, you own all right, title, and interest, including copyright, in your manuscript, the Final Work, and all original deliverables we create specifically for your project, including cover designs, interior files, and marketing materials. We assign to you any rights we acquire in that work. Your ownership does not depend on payment, and no part of it is held back as security for payment. Fees are owed under the payment schedule in your Project Agreement. That schedule controls when deliverables are provided, not who owns them.

Royalties and publishing accounts. You keep 100% of your royalties and earnings. We claim no royalties or commissions. Your publishing account stays under your control, and our access is limited to performing the Services. An ISBN we provide does not give us ownership of your book, copyright, or royalties.

Contributors. Writers, editors, designers, and other contractors who work on your project are bound by written agreements that assign their work for your project and require them to keep your materials confidential.

Third-party materials. Where a deliverable includes stock images, fonts, templates, music, or other third-party materials we select, we use materials licensed for your intended project use and tell you about any known restriction that would prevent you from using a deliverable for its intended purpose.

Originality. We warrant that original content we create for your project will not knowingly infringe a third party’s copyright or trademark. You are responsible for the accuracy of the facts and materials you supply and for claims arising from them. Each party’s indemnification obligations are set out in the Project Agreement.

6. Your Materials and License

If you submit manuscripts, documents, images, testimonials, or other materials to Writers of the West through our website, email, SMS, or other communication channels, you retain full ownership of your intellectual property and all associated rights.

You grant Writers of the West a limited, non-exclusive, royalty-free license to use, reproduce, modify, and store those materials solely as necessary to provide the Services you requested. This license ends automatically on completion or termination of your project, except where limited retention is required by law, accounting obligations, dispute resolution, or backup and recordkeeping.

We will not publish, publicly display, distribute, excerpt, or use your manuscript, project materials, or other confidential content for marketing, portfolio, or promotional purposes without your prior written consent. Testimonials and reviews you voluntarily submit for publication may be used as you authorize.

7. Confidentiality

All non-public information and materials you share with us, including manuscripts, recordings, notes, your identity, your participation in a project, and personal or business details, remain confidential during and after the project.

We do not disclose, reproduce, distribute, or use that information without your consent, except as necessary to perform the Services. Editors, designers, project managers, contractors, and other team members may access it only for purposes connected with your project and are required to keep it confidential. The NDA signed at the start of your project sets out these obligations in more detail.

8. Use of Artificial Intelligence

Your manuscript is written and edited by human writers and editors. We do not upload your manuscript, recordings, notes, or other project materials to external generative AI tools, and we do not provide AI-generated text as your manuscript, unless you give prior written consent that names the tool and the intended use. We do not use your materials to train AI models.

Standard spelling, grammar, and accessibility tools that do not store your content or use it to train AI models are not restricted by this section.

9. Privacy Policy

Please review our Privacy Policy to understand how we handle your personal data. By using our website, you acknowledge that you have read and understood our Privacy Policy.

10. Disclaimer

We work to provide accurate and current information through our website and by SMS. However, we do not guarantee the accuracy, completeness, or usefulness of general website or SMS content. Your rights and our obligations for your project are those in your Project Agreement.

11. Service Standard, Revisions, and Limitation of Liability

Service standard. We perform the Services in your Project Agreement in a professional and workmanlike manner consistent with generally accepted industry standards.

Unlimited revisions within scope. Ghostwriting projects include unlimited revisions within the agreed scope of Services, through an iterative review process, until the manuscript is polished, publish-ready, and consistent with the objectives, style, and direction you have communicated. You can ask us to change anything in your manuscript, as many times as needed, including content, structure, organization, tone, wording, argument, clarity, and presentation, as long as the change stays consistent with the project’s agreed subject matter and scope. Formatting corrections within the contracted layout, typography, spacing, pagination, and image placement are included before final approval. A change of subject, genre, or overall direction, or a request for additional Services, is a scope change and needs written agreement from both parties.

No guarantee of results. Writing, editing, publishing, and marketing are execution-based Services. Our obligation is to perform the activities described in your Project Agreement, and we provide evidence of marketing activity on request, such as screenshots, live links, or platform reports. We do not guarantee book sales, revenue, search rankings, bestseller position or permanent category ranking, media coverage, reviews, audience reception, or a traditional publishing deal (except for our Amazon best-seller services) These depend on market trends, timing, third-party platforms, and audience preferences outside our control.

Limitation of liability. To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages arising from the Services, including loss of profits, opportunities, or reputation. This limitation does not affect your right to a refund under Section 12, and it does not limit either party’s liability for gross negligence, willful misconduct, or indemnification obligations under the Project Agreement. For use of our website alone, our total liability does not exceed the amount you paid us, if any.

12. Refund Policy

You can cancel your project at any time by written notice to us (email is sufficient).

Quality concerns. If you are dissatisfied with any delivered work, tell us the specific changes or concerns and we will revise the work within the agreed scope. If you remain dissatisfied after revisions, you can proceed with cancellation. You can request a refund at any time before you approve the initial editorial draft. We refund from the amount paid to your original payment method within 10 business days of your request.

Services we do not deliver. If a marketing, promotional, publishing, or distribution Service is not performed, if we do not respond to you, or if we materially breach your Project Agreement, send us written notice with proof of the breach. We will complete or correct the missing Service within 30 days of receiving your notice. If the Service is still undelivered after that period, you are entitled to a refund of the amount attributable to that Service, paid to your original payment method within 10 business days.

Missed deadlines. If we miss an agreed delivery date without notice or agreement, the same notice and 30-day correction process applies, followed by a refund of the amount attributable to the undelivered Service.

What is not refundable.

• Work you have approved and received.
• Scope changes you request after work has begun. These are handled by written agreement on scope and fee, not by refund.
• Delays caused by late payments, late feedback, late approvals, or Author-requested changes, which extend the timeline as described in your Project Agreement.
• Sales, rankings, reviews, or media outcomes, which we do not guarantee (see Section 11).

13. Payment and Payment Disputes

Clients make payments according to the payment schedule in their Project Agreement. Under our self-paced program, the project progresses in step with the payments received. If a payment dispute or chargeback arises, please contact us first so we can resolve it directly. We reserve the right to pursue legal remedies for unpaid fees, and nothing in this section limits your refund rights under Section 12.

14. Governing Law and Dispute Resolution

These Terms, for website use, are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The parties agree to attempt mediation before litigation, and any legal action concerning website use will be brought in the state or federal courts of Texas.

Governing law and venue for your project are set by your Project Agreement.

15. Contact Information

If you have questions or concerns about these Terms, please contact us:

Phone: 832-278-2879 Email: customerservices@writersofthewest.net

By continuing to use our website, you acknowledge that you have read and understood these Terms and Conditions.