Privacy Policy

1. Introduction

Welcome to Writers of the West LLC (“we,” “us,” or “our”). We provide professional services in publishing, book marketing, and ghostwriting. This Privacy Policy describes how we collect, use, store, and share your personal information when you engage with our services.

By using our services, you agree to the practices described in this Policy.

2. Types of Information Collected

We may collect various types of personal information from you, including, but not limited to:

Contact Information: Full name, email address, and phone number.
Project Information: Details regarding your book writing or publishing project.
Billing Information: Payment details (if applicable).
Communications: Any correspondence or messages you send to us (including emails, phone calls, or text messages).

3. How Information Is Collected

We collect personal information in different ways, such as:

Directly From You: When you fill out forms, sign up for our services, or communicate with us via email, phone, or SMS.
Website Interactions: Through cookies or similar technologies (if applicable) when you visit our website.
Service Engagement: During discussions about book writing, publishing, or marketing services.

4. Purpose of Data Collection

We use your personal information for the following purposes:

Service Provision: To provide and manage your publishing, marketing, or ghostwriting services.
Communication: To communicate with you about your project(s), updates, promotions, and other relevant information.
Customer Support: To address inquiries, provide customer support, and resolve any issues.
Compliance: To comply with legal obligations and protect our rights and interests.

5. Data Security Measures

We take the security of your personal information seriously. We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include, where appropriate:

Secure servers and networks.
Limited internal access to data on a need-to-know basis.
Encryption and other security protocols.

6. Data Sharing

Your personal information is not sold or rented to third parties. We may share information under the following circumstances:

Service Providers: We may share data with trusted service providers who assist us in operating our business (e.g., payment processors), under strict confidentiality agreements.
Legal Requirements: We may disclose your information if required by law or to protect our rights and safety, or the rights and safety of others.

7. User Rights

Depending on your jurisdiction, you may have the right to:

Access & Update: Request to access or update your personal information.
Deletion: Request deletion of your personal information.
Opt-Out: Withdraw consent or opt out of certain data uses.
Complaint: Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the “Contact Information” section below.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Writers of the West LLC
832-278-2879
customerservices@writersofthewest.net

9. SMS Consent

Information Obtained via SMS Consent:
Any phone number or other information collected as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications:
If you have consented to receive text messages from Writers of the West, you may receive text messages related to your book writing and publishing project or potential interest in starting a project.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP.”
Purpose of SMS Communications:
We use SMS messages to provide important updates, reminders, and information related to your ongoing or potential publishing, marketing, or ghostwriting project with us.

Thank you for reviewing our Privacy Policy. By continuing to use our services, you acknowledge that you have read and understood this Policy and agree to its terms. We may update this Privacy Policy from time to time. Please review it periodically for any changes.